Refund policy

RETURN POLICY

We are committed to finding you the perfect items for your personal use and gifts. Both in-store and online - we are available to help you find what you are needing or looking for within our Collection of items available. Contact us via phone or online for personalized help with those selections. We are able to give direction on size selection as well as style. But if for any reason the selection is not perfect the following apply.

Exchanges are accepted within 10 days of the original purchase for equal or higher value exchange.

No refunds for cash. No refunds for credit card purchases - exchanges or gift cards are an option (see above).

If another item of value cannot be found at the time of exchange an in-house credit will be given to be used within one year. Transactions that are returned for an in-house credit will be charged a 15% restocking fee.

Shipping charges are not refundable. Shipping costs for returns are the responsibility of the purchaser.
We cannot guarantee that a returned item will reach our store. You may consider using a tracking signature or shipping insurance to cover shipping concerns.

Any Items brought back for an exchange must have original tags attached and may not be modified, damaged or worn in any way.

All Sale or promotional purchases are FINAL SALE.

No Returns on Layaways. If a layaway is put back into stock, all monies put down as payments up to 25% of the original layaway are forfeited. See layaway policy for further details.

Special Orders. We will attempt to adjust the order for size if necessary. If that is not an option a 15% restocking fee is assessed and in-store credit will be issued.

STONE FEATHER ROAD reserves the right to refuse an item for exchange or return.

THANK YOU!
Peace & Light!
STONE FEATHER ROAD
319-429-4453